Index of Services

Action Fraud is the UK’s national reporting centre for fraud and internet crime. You should report fraud to them if you have been scammed, defrauded or experienced cybercrime. The site also gives advice on protecting against fraud and provides a list of useful organisations.

Adfam is the national charity working to improve life for families affected by drugs and alcohol.

Age UK provide links to useful advice regarding staying safe online and information about the latest scams.

The AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics who turn to the Fellowship for help.

Welcome to Boloh, Barnardo’s COVID-19 helpline and webchat for those 11+

Call us on 0800 1512605 or chat to us online

Are you a Black, Asian or Minority Ethnic child, young person, parent or carer, affected by Covid-19? You can speak to us about your worries, problems and stresses during this time, and we can provide emotional support, practical advice and signposting to other organisations who can provide further help. 

If you’re a professional, you can also contact us to discuss how to support a child or young person they are working with.

Brake is a road safety charity working with communities and organisations across the UK to stop the tragedy of road deaths and injuries, make streets and communities safer for everyone and support people bereaved and seriously injured on roads.

The Red Cross offers both practical and emotional support for victims of human trafficking.

CEOP (Child Exploitation Online Protection) provides advice about staying safe online for children and parents and allows victims to report any online behaviour they are uncomfortable with.

ChildLine is a private and confidential service for children and young people up to the age of 19. The service provides support and guidance for children and young adults, on a wide range of topics including FGM.

CHUMS Mental Health & Emotional Wellbeing Service for Children and Young People provides therapeutic support in a variety of ways.  CHUMS has developed a unique service delivery model to ensure that children and young people are able to access a service that supports their individual needs. 

This service allows you to share experiences and stories with others who also suffer from addiction in order to support self-recovery.

Crimestoppers is an independent charity helping police locate criminals and solve crimes through anonymous reporting. The site also provides crime prevention advice for a number of crimes.

Cruse Bereavement provides support to individuals who have lost someone close.

This site is a resource for help and advice with online protection.

Digital-Trust provides technical expertise to victims, charities, support groups and organisations working in the criminal justice system, as well as directly to people who experience digital abuse

This website provides more information on getting financial support for victims of crime and also provides a link to the online form to claim compensation for criminal injury.

Embrace supports children and young adults who have been a victim of crime.

This page provides information on health services for those who have been affected by FGM.

Frank provides high-quality, impartial information on the effects and harm of drugs to anyone, whatever your age, along with advice and support if you, your children or someone they know is at risk of drug misuse.

Freedom From Abuse exists to prevent child sexual abuse through education and training and engaging with parents, carers and all kinds of organisations involved with children to give them the knowledge and skills they need to prevent abuse from happening.

The Get Safe Online website provides practical advice on how to protect yourself, your computers and mobile devices and your business against fraud, identity theft, viruses and other problems encountered online.

The Home Office Forced Marriage Unit was established by the government to provide information and help on forced marriages.

Immobilise is a free service which allows the public or business to register their possessions or company assets. The online checking service is used regularly by UK police to trace an owner’s lost and stolen property. The site helps to reduce crime and return property, once recovered, to its rightful owner.

Karma Nirvana is a UK-registered charity that supports victims and survivors of forced marriage and honour-based abuse.

The Marie Collins Foundation is the UK charity enabling children who suffer sexual abuse and exploitation via internet and mobile technologies to recover and live safe, fulfilling lives.

Men’s Advice Line provides practical advice, information and support to male victims of domestic violence as well as family, friends and frontline workers.

The Muslim Community Helpline offers a faith-sensitive service for women and girls who may be struggling with domestic violence, sexual abuse and depression, and feel marginalised by mainstream services.

The National Association for Children of Alcoholics was set up to address the needs of children growing up in families where one or both parents suffer from alcoholism or a similar addictive problem.

Narcotics Anonymous is a society of men and women for whom drugs had become a major problem. The members are recovering addicts who meet regularly to help each other stay “clean”, avoiding use of drugs.

The National Domestic Violence Helpline provides a national service supporting women experiencing domestic violence, their friends, family, colleagues and others calling on their behalf.

The unit provides useful information around keeping safe when using personal devices.

The National Stalking Helpline provides specialist information and guidance to victims of harassment and stalking, as well as their family and friends.

The primary focus of the National Wildlife Crime Unit is to help in detecting and preventing wildlife crime by working in conjunction with a number of organisations, including the police.

The NSPCC provides support and guidance for children and young adults, on a wide range of topics including FGM.

A helpline specialising in responses to FGM operates 24/7 and is staffed by specially trained child protection helpline counsellors.

The Personal Safety Advice site provides a wealth of personal safety advice for a number of different areas.

Refuge offers a range of services including refuge, outreach and resettlement support to women and children who have experienced domestic violence, stalking, honour-based violence, trafficking, forced marriage and female genital mutilation.

This site provides quality assurance and a national voice advocating the widespread use of all forms of restorative practice, including restorative justice.

This organisation provides women with the legal advice and information they need to understand using the law and their legal rights. The organisation also works towards improving the law for women and increasing women’s access to justice.

Road Peace, the national charity for road traffic victims, provides vital information and advocacy, practical and emotional support to those bereaved and injured as the result of a road crash. Support varies from telephone support, local group support, remembrance or trauma support for the bereaved and practical guidance in the form of justice and advocacy support regarding inquests and road death investigation. Road Peace also educates and campaigns for a real reduction in danger on our roads.

The Salvation Army can provide a wide range of support for victims of human trafficking and modern slavery.
This support ranges from medical treatment and translation and interpretation services.

Secured by Design is an official police initiative which focusses on design and security for new and refurbished homes, commercial premises and car parks, as well as identifying quality security products and crime prevention projects. The site provides helpful crime prevention tips on how you can protect your home or business against crime. 

Stonewall is a national charity supporting the rights of lesbian, gay, bisexual and transgender people across the country. It offers a wealth of advice on a whole range of subjects, from understanding and reporting hate crime to providing advice and information on discrimination.

We give advice about different housing related issues to hundreds of lesbian, gay, bisexual and transgender (LGBT+) people every year. We understand what you, or your friends, might be experiencing. So if you need advice, contact us. You can phone us, or you can come along to one of our drop-in surgeries. Some of the housing issues we’ve helped LGBT+ people with include:

if you’re homeless or at risk of becoming homeless;
if your relationship with your family has broken down because of your sexual orientation or gender identity;
if you’ve been victimised or harassed;
if you need to escape from domestic abuse;
if you need advice about a dispute with your landlord;
if you need advice with your housing benefits.

Stop Hate offers information and guidance to anyone who may be affected by hate crime. The organisation works alongside local partnerships to tackle hate crime and discrimination, encourage reporting and support the individuals and communities it affects.

Stop Hate offers information and guidance to anyone who may be affected by hate crime. The organisation works alongside local partnerships to tackle hate crime and discrimination, encourage reporting and support the individuals and communities it affects.

The Stop LGBT Hate Crime Helpine is a 24/7 telephone helpline covering England, Wales and Scotland.

SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The helpline is primarily a preventative service and aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at-risk groups and victims of any form of abuse.

Suzy Lamplugh Trust offers personal safety advice and guidance on a wide range of subjects, especially in relation to stalking and harassment.

The Coroners’ Courts Support Service (CCSS) is
an independent charity founded in 2003. Trained
volunteers offer free, confidential, emotional support
and practical help to bereaved families, witnesses and
others attending an Inquest at some of the Coroners’
Courts in England. We can signpost people to other
appropriate organisations and prior to the Inquest
we can give you support and information via our
Telephone Helpline.

The Crime Prevention Website contains free, comprehensive and up-to-date crime prevention advice to help you improve your home and personal security.

The Cyber Smile Foundation provides educational programs and support services for anyone who has been affected by cyberbullying and online harassment.

The Hope Programme offers a telephone helpline, emotional support and counselling to women and girls, men and boys, over 10 years old who have suffered rape and sexual violence.

The Mix (formerly Get Connected) is a service designed for under 25s to support them with any issue they may be facing. After contacting and discussing the issue, the team can then put them in contact with relevant services.

The National Association for People Abused at Childhood, or NAPAC, provides a range of services which offer direct support to adults dealing with a history of childhood abuse.

The National Centre for Domestic Violence was established to help survivors of domestic violence obtain protection against an abuser, as well as offering services to the police, probation service, domestic abuse agency workers, the legal profession and judiciary. The organisation provides free, fast and effective legal support to survivors of domestic abuse.

Think Jessica is a registered charity supported by agencies, organisations and police forces nationwide and is committed to making people aware of the danger and financial implications caused by postal and telephone scams, educating professionals and protecting the most vulnerable members of our society from illegal practices.

True Vision is a great source of information for anyone who may be a victim of hate crime and allows victims to report hate incidents/crime through an online form.

The Modern Slavery Helpline is a UK-wide, free, confidential, independent helpline which is open 24 hours a day, 365 days a year.
Based in Bedfordshire, specially trained Helpline Advisers provide help, advice and support to callers, including potential victims in need of help, members of the public who may have spotted signs of modern slavery, statutory agencies, businesses and others. If callers do not speak English, the Helpline has access to interpreters in over 70 languages. The Modern Slavery Helpline practices a victim-centred approach, which respects the wishes of adult victims. Advisers engage in safety planning, offer emotional support and discuss various options, including the National Referral Mechanism (NRM). The Helpline also receives online reports through its website. In addition, the Helpline’s Resource Centre contains a directory of national and local services, charities and helplines.
 
 

Victim Support provides emotional and practical help to victims of any crime cope and recover, irrespective of when the crime took place and whether or not it has been reported to the police.

Phone support available 24 hours.

 

This site provides information around domestic abuse and allows you to find support in your area.